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Functional Areas:

1. Operations Management

This functional area covers the formulation of overall development strategy and operational policy, as well as the monitoring and control of their implementation. The logistics industry covers various sectors in which different trades are involved. Thus, besides the expertise of the trade they serve in, practitioners should also possess extensive commercial, management, financial, and human resources knowledge, and be conversant with the operation of the logistics industry. They should also be capable of drawing up operational policies, development strategies, implementation plans, and modes of communication that can meet the organisational needs from higher perspectives such as organisational development, strategy formulation, management direction, overall safety, risk management etc. Apart from discharging daily monitoring duties, they should also conduct reviews on a regular basis so as to enhance the operational effectiveness of their organisations.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
LOCUCN204B Obtain license for freight operation and make relevant administrative arrangement 6
LOCUEP201B Understand and implement basic environmental protection plan 3
LOCUOM201B Apply all kinds of freight information 6
LOCUOM202B Prepare checklists for operational processes 3
Level 3
LOCUOM302B Coordinate the work of company departments, business partners and contractors 6
Level 4
LOAFOM401B Determine the suitable aircraft and goods for delivery 9
LOAFOM403B Handle freight problems caused by delay or cancellation of flights 6
LOCUOM401B Monitor the performance of contractors 6
LOCUOM402B Design and prepare tenders 6
LOCUOM403B Prepare RFQ (Request For Quotation), RFP (Request For Proposal), Tender document 6
LOCUOM404B Represent the company to perform obligations in trade associations and liaise with relevant organisations 3
LOCUOM405B Settle labour disputes in a company 6
LOCUOM406B Establish technical indicators for logistic machinery equipment 6
LOCUOM407B Monitor the performance of suppliers 6
LOCUOM408B Apply simulation technique to test efficiency of operation 6
LOCUOM410B Implement contingency procedures on emergency 9
LOCUOM411B Implement financial analysis and cost control 9
LOCUOM413B Check and enhance transport efficiency 6
LOCUOM414B Establish and maintain relationship with business partners 6
LOCUOM415B Manage process of calling for tenders 6
LOCUOM416B Renew, terminate and conclude a contract with contractor/supplier 6
Level 5
LOAFOM502B Determine the air freight routing and flight schedule 9
LOAFOM503B Forecast future cargo volume and handling capacity 9
LOAFOM504B Formulate air cargo space management standard 9
LOAFOM505B Formulate express standard contract terms 6
LOAFOM506B Formulate strategies for charter flight 6
LOAFOM507B Formulate air freight charging strategy and standard 9
LOAFOM508B Formulate air freight workflow management standard 9
LOAFOM509B Formulate air freight operation strategy 9
LOAFOM510B Formulate air freight standard contract terms 6
LOAFOM511B Formulate courier and express cargo pricing strategy and standard 9
LOAFOM512B Formulate courier and express cargo workflow and management standard 9
LOAFOM513B Formulate courier and express operations strategies 5
LOAFOM514B Formulate district operations strategies of courier and express service 9
LOAFOM515B Formulate courier and express pricing level and strategy 9
LOAFOM516B Formulate regional courier and express operations strategies 9
LOCUOM501B Formulate local operation strategies 9
LOCUOM502B Formulate regional operation strategies 9
LOCUOM503B Formulate recruitment strategy 6
LOCUOM504B Formulate on-the-job training plans for staff 6
LOCUOM505B Plan project management operation 9
LOCUOM506B Plan a tender 6
LOCUOM507B Formulate tendering strategy 6
LOCUOM508B Assess the tenders from potential contractors 6
LOCUOM509B Formulate human resources strategy 6
LOCUOM510B Establish logistics mechanical equipment management system 9
LOCUOM511B Formulate acquisition plans for asset-typed equipment 9
LOCUOM512B Formulate strategy to bargain with business partners 6
LOCUOM513B Formulate vehicle fleet management strategy 9
LOCUOM514B Formulate crisis management strategy 9
LOCUOM515B Formulate customer relationship management strategy 6
LOCUOM516B Formulate contingency procedures on emergency 9
LOCUOM517B Release industry-related information and business reports 3
LOCUOM518B Formulate standard operational procedures for internal logistics 6
LOCUOM519B Capital and financial management 6
LOCUOM521B Formulate revenue management for air freight 9
LOCUOM522B Manage continuous improvement systems 6
Level 6
LOAFOM601B Formulate air freight alliance strategy 9
LOAFOM602B Plan air freight and express network 9
LOCUOM602B Formulate financing strategy 9
Level 7
LOCUOM701B Formulate global operations strategies 9

2. Planning and Design of Logistics Solutions

This functional area arises in response to the development trend of the logistics industry. As different trades of the industry co-operate in supply chain management for a more integrated operation, it gives rise to increasing opportunities for the planning and design of import logistics solutions and provision of services to customers in the form of partnership. Practitioners should possess the know-how required for planning and designing logistics solutions in different scales and areas, and for different cargo types. Besides understanding the concepts of multi-modal and value-added services, they should also be capable of designing logistics solutions for operation on the mainland China, especially southern China and the PRD region. They should take part in co-operating with business partners from different logistics areas to enhance the competitiveness of their organisations.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOAFPD201B Storage and cargo hub control of courier and express cargo transaction 6
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
Level 3
Level 4
LOCUPD401B Master the logistics needs of different import/export trading modes 9
Level 5
LOAFPD501B Analyse market structure of air freight service 9
LOAFPD502B Formulate logistics solutions for new air traffic rights 6
LOAFPD503B Design logistics solutions for air freight route network 9
LOAFPD504B Design air freight logistics solutions by deploying air freight strategic alliance 9
LOAFPD505B Design air freight logistics solutions by deploying virtual airport concepts 6
LOAFPD506B Formulate courier and express service as a fundamental logistics network 9
LOCUPD501B Plan and design local logistics solutions 9
Level 6
LOCUPD601B Plan and design regional logistics solutions (logistics facilities) 6
LOCUPD602B Plan and design regional logistics solutions (market environment) 9
LOCUPD603B Formulate logistics plans related to capital arrangements 12
Level 7
LOCUPD701B Plan and design global logistics solutions (logistics facilities) 6
LOCUPD702B Plan and design global logistics solutions (market environment) 6

3. Sales, Marketing and Customer Services

The logistics industry is customer oriented. Service providers should understand customers' needs in order to provide services to their satisfaction. Organisations should employ different sales and marketing knowledge, methods, and techniques to deal with their existing and potential customers. Apart from having a fair understanding of their own trades with respect to their operations, services provided and operational procedures, practitioners should also possess certain knowledge about the markets and their customers in order to assist in expanding the markets, promoting products and services, and formulating strategies for competition. They should be able to communicate with and maintain a good relationship with their customers, to contact potential customers, and to manage and provide customer services.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOAFSM203B Calculate air freight rates 6
LOAFSM204B Categorisation of courier and express service 3
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
LOCUSM201B Maintain, process and use customer information 3
LOCUSM203B Apply communication skills for discussions related to logistics issues 3
LOCUSM204B Apply communication skills for internal communication 3
LOCUSM209B Receive customers 6
LOCUSM210B Present and explain to customers the logistics services offered 6
LOCUSM211B Update customers with latest company news 3
LOCUSM212B Maintain customer relationship and handle complaints 6
LOCUSM213B Handle cargo tracking for customers 3
LOCUSM214B Use simple Putonghua for business communication with customers 6
LOCUSM215B Use simple English for business communication with customers 6
Level 3
LOAFSM302B Handle air freight cargo space booking procedures 6
LOAFSM304B Prepare express package pick-up schedule 6
LOAFSM305B Handle international express service booking 3
LOAFSM306B Handle enquiries on air freight rate 3
LOAFSM307B Calculate commission and concession 6
LOCUSM301B Present and explain proposals to customers 6
LOCUSM302B Calculate contract air freight charges 6
LOCUSM309B Implement customer service management 6
LOCUSM311B Prepare sales proposals 6
LOCUSM312B Handle and review customer's opinions and complaints about service quality 6
LOCUSM313B Use complicated English for business communication with customers 6
LOCUSM314B Use complicated Putonghua for business communication with customers 6
Level 4
LOAFSM401B Compile courier and express service charges schedule 6
LOAFSM402B Handle co-loading market transactions with air freight forwarders 6
LOAFSM403B Execute district courier and express market promotion plan 6
LOAFSM404B Handling of the co-loading courier and express service 6
LOAFSM405B Implement strategy of courier and express freight charges quotation 6
LOCUSM401B Formulate an overall strategy for participating in industry conferences in the logistics industry 6
LOCUSM402B Manage customer service centres 6
LOCUSM403B Implement the overall marketing plan 6
LOCUSM404B Assess the overall marketing plan and performance indices 6
LOCUSM405B Analyse current market situation and trend of the logistics industry 6
LOCUSM406B Assess sales information of the industry 6
LOCUSM407B Analyse customers' freight service needs 6
LOCUSM408B Formulate customer relationship strategy 6
LOCUSM409B Apply methods in marketing and promotion 6
LOCUSM410B Apply internet for business promotion 6
LOCUSM411B Analyse customers business performance 6
LOCUSM413B Lead the sales teams 6
Level 5
LOAFSM501B Formulate courier and express cargo pricing strategy 9
LOAFSM502B Formulate marketing strategy of express market 9
LOAFSM503B Formulate strategy of courier and express freight quotation 6
LOCUSM501B Assess the demand for the services of the logistics industry and formulate sales budgets 9
LOCUSM503B Plan business development strategies and explore new markets 9
LOCUSM504B Formulate pricing strategy 9
LOCUSM505B Formulate marketing strategy 9
LOCUSM506B Conduct contract negotiation 9
LOCUSM507B Handle co-load market transaction with freight forwarders and logistics service providers 6
LOCUSM513B Formulate strategy of air freight quotation 6
Level 6
Level 7

4. Cargo Transport and Handling

Cargo transport and handling is the core business of the logistics industry. It mainly involves cargo delivery, midway storage, packaging, and distribution. Practitioners need to co-ordinate and assist in relevant arrangements. They should possess relevant knowledge of the cargoes, as well as the knowledge, techniques and skills of handling and transporting the cargoes.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
LOAFCT110B Collect and deliver express items 6
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOAFCT201B Receive and deliver general air cargo 3
LOAFCT204B Check aircraft unit load device 3
LOAFCT211B Arrange for air cargo storage 6
LOAFCT213B Check the package, quantity and appearance of air cargo 3
LOAFCT214B Measure the weight and dimensions of air cargo 3
LOAFCT215B Implement break bulk procedures for air cargo 3
LOAFCT216B Implement cargo loading/unloading procedures 6
LOAFCT217B Implement air cargo consolidation 3
LOAFCT218B Implement procedures of receiving and delivering air cargo 3
LOAFCT219B Arrange cargo to and from air cargo terminals 3
LOAFCT220B Perform repair and maintenance of aircraft unit load device 3
LOAFCT221B Sort air cargo 3
LOAFCT222B Handling cargo collection and delivery of courier and express cargoes 3
LOAFCT223B Calibration of courier and express cargo handling equipment 3
LOAFCT224B Application and maintenance of courier and express cargo handling equipment 3
LOAFCT225B Validate the courier and express transport document 6
LOAFCT226B Integrate courier and express transportation 3
LOAFCT227B Measurement of courier and express cargo weight and dimensions 3
LOAFCT228B Apply courier and express cargo concepts and knowledge 3
LOAFCT229B Conduct calculation of courier and express related weights and measures, currencies and time zones 3
LOAFCT230B Check flight schedule of courier and express cargo 3
LOAFCT231B Warehouse and storage arrangement of courier and express cargo 3
LOAFCT232B Implement courier and express cargo collection and transportation procedure 3
LOAFCT233B Categorisation of courier and express service 3
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
LOCUCT201B Handle temporary imports 3
LOCUCT202B Use general loading and lifting equipment in the logistics industry 6
LOCUCT203B Prepare operational records and data 3
Level 3
LOAFCT301B Coordinate air cargo consolidation 6
LOAFCT303B Plan air cargo consolidation 6
LOAFCT304B Arrange documentations for cargo consolidation and coordinate air cargo consolidation 6
LOAFCT305B Coordinate deployment of aircraft unit load device 6
LOAFCT306B Record air freight incidents 6
LOAFCT307B Deploy aircraft unit load device 3
LOAFCT308B Deliver and receive DG (Dangerous Goods) 6
LOAFCT309B Handle special air cargo 6
LOAFCT310B Handle live animals transport and storage 6
LOAFCT311B Handle dutiable air cargo 3
LOAFCT312B Handle air freight cancellation procedures 3
LOAFCT313B Verify the air cargo complies with air cargo acceptance requirements 6
LOAFCT314B Handle unclaimed air cargo 3
LOAFCT315B Maintenance of handling courier and express cargo equipment 6
Level 4
LOAFCT402B Calculate aircraft load trimming 6
LOAFCT403B Coordinate air cargo loading/unloading 6
LOAFCT404B Handle air freight discrepancies 3
LOCUCT401B Coordinate point-to-point cargo transport connection 6
LOCUCT402B Evaluate and calculate workload for cargo handling 6
LOCUCT403B Organise cargo operations 3
LOCUCT404B Manage quarantine procedures 6
LOCUCT406B Implement cargo operations regulations 3
Level 5
LOAFCT501B Formulate aircraft load plan 6
LOCUCT504B Manage freight transit 6
LOCUCT512B Manage courier and express cargo centre and facilities 6
Level 6
Level 7

5. Cargo Safety and Security

The functional area of cargo safety and security is unique to the logistics industry. In order to meet the ever-stricter requirements imposed by international conventions and the industry, the job functions of up-keeping cargo safety and security have become increasingly specialised, thus forming an independent functional area itself. This area involves the handling of transport and storage safety, security with respect to the nature of the cargo, and the impact of external interference on the cargo, human bodies, facilities, and logistics operations. It requires practitioners to have knowledge and skills relevant to the formulation, planning, co-ordination, and execution of measures and activities to prevent, avoid, and minimise the aforesaid risks.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOAFSS201B Implement security inspection of air cargo with instruments 6
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
LOCUSS201B Understand and distinguish DG (Dangerous Goods) and their characteristics 6
Level 3
LOAFSS301B Implement air freight security control procedures 6
LOAFSS302B Carry out monitoring system on the air cargo security procedures of consignors 2
LOCUSS301B Apply security technology to help handle cargo transport security matters 6
Level 4
LOAFSS401B Execute safety strategies on courier and express cargo operations 6
LOAFSS402B Handle and report air freight incidents 6
LOAFSS403B Implement air freight safety standard for DG (Dangerous Goods) 6
Level 5
LOAFSS501B Formulate air freight security strategy 9
LOAFSS502B Formulate security strategy for courier and express cargo operation 6
LOAFSS503B Formulate air freight security standard 6
LOCUSS501B Monitor security service standard 9
LOCUSS504B Formulate training schemes for handling DG (Dangerous Goods) 6
Level 6
LOCUSS601B Manage cargo security 6
Level 7

6. Import/Export Documentation and Procedures

The logistics industry is a service industry that has arisen from international trading activities. It mainly involves the arrangement of delivery and conveyance of cargoes, information, and capital in their course of transaction. The skills required for cargo delivery are listed in the functional area of Cargo Transport and Handling. For information and capital flows, though the traditional way of document circulation is still commonly used, electronic documentation has begun to take the lead. The functional area of import/export documentation involves understanding the functions, issuing systems, usage and handling skills for various documents. In order to handle cargo import/export efficiently and legally, practitioners should understand clearly the business flow of the import and export trade; know how to calculate prices and prepare quotations; understand and handle all kinds of import/export documents, letters of credit and documentary bills, and international trading provisions and terms set by trade associations; possess skills and knowledge relevant to e-trade declaration service, tariffs, and trade practices of the Chinese mainland, as well as customs declaration and bonded warehousing.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOAFIE202B Compile air waybill 3
LOAFIE203B Handle courier and express transport document 6
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
LOCUIE201B Handle procedures and documents for settlement of trading payment 6
LOCUIE202B Verify required proofs and documents according to freight requirements 6
LOCUIE203B Handle the documents for DG (Dangerous Goods), prohibited goods and dutiable commodities 6
LOCUIE204B Arrange for customs declaration 3
LOCUIE205B Handle customs clearance procedures 6
LOCUIE206B Handle import/export or re-export documents 3
Level 3
LOCUIE301B Understand different trading modes and their requirements on import, export and re-export documents 6
LOCUIE304B Implement boundary customs clearance 3
LOCUIE305B Classify commodities for import/export and re-export 3
Level 4
Level 5
Level 6
Level 7

7. Insurance, Legal Matters and Compliance

This functional area covers the use of risk assessment tools to assess the risks brought by daily operations, and the formulation of risk management and risk transfer strategies through the use of the assessment report. Practitioners should consider the business and operational needs of different trades in making an analysis of the insurance market. They should study and compare the insurance services, provisions, and premiums of different providers before making any insurance arrangements. They should also make claims efficiently and effectively after the accident, so as to achieve good results of risk management and risk transfer. Practitioners should also know about local and overseas legislations, as well as international conventions, so as to formulate and implement all kinds of policies to ensure that daily operations meet relevant legal requirements.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
Level 3
LOCULC301B Verify insurance certificate and policy or related documents 6
Level 4
LOAFLC401B Handle claims for aircraft damage 6
LOAFLC402B Handle claims for air cargo damage 6
LOAFLC403B Handle claims for air cargo liability insurance 6
LOCULC401B Implement risk management plans 6
LOCULC403B Compile claims report 6
LOCULC407B Handle transport operator's liability insurance claims 6
LOCULC408B Apply environmental protection laws and international conventions relevant to the logistics industry 3
LOCULC409B Apply occupational safety and health ordinances relevant to the logistics industry 6
LOCULC410B Apply the Prevention of Bribery Ordinance 3
LOCULC411B Understand intellectual property and avoid act of infringement 3
LOCULC412B Apply labour legislations related to human resources management 6
LOCULC413B Amend insurance terms 6
LOCULC414B Handle employee compensation claims 6
LOCULC415B Handle public liability claims 6
LOCULC416B Apply basic principles of insurance law to handle insurance matters 6
Level 5
LOAFLC501B Arrange for aviation insurance contracts 6
LOAFLC502B Arrange for air cargo insurance contract 9
LOAFLC503B Arrange for air cargo liabilities insurance contract 6
LOCULC501B Perform risk assessment of the transport process and compile reports 9
LOCULC502B Assess the total loss and calculate the claim amount 9
LOCULC503B Apply knowledge of business laws to prepare contracts 9
LOCULC506B Arrange for insurance by tender 9
LOCULC507B Arrange for employee compensation insurance contract 6
LOCULC508B Arrange for public liability insurance contract 6
LOCULC509B Arrange for transport operator's liability insurance contracts 9
LOCULC510B Apply Alternate Dispute Resolution (ADR) to handle disputes 9
LOCULC511B Use arbitration to handle disputes 9
Level 6
LOCULC601B Formulate risk management plans 9
Level 7

8. Smart Logistics

The age of electronic and networked operation has come to the logistics industry, making smart logistics an independent functional area. Practitioners should strengthen their knowledge and skills accordingly to face the challenge. The functional area of smart logistics covers the application of existing electronic tools in logistics work, the development of new technologies for application in new areas, networking, the establishment and application of e-platforms, integration with ecommerce, relevant maintenance etc.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
LOCUEL101B Apply all kinds of computerised freight document templates 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOAFEL201B Check express waybill filled by customer 3
LOAFEL202B Check air freight shipper's letter of instruction 3
LOAFEL203B Handle the issuance of the POD (proof of delivery) 3
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
LOCUEL201B Implement e-logistics website maintenance 6
LOCUEL202B Handle electronic documents commonly used in the logistics industry 6
LOCUEL203B Apply electronic devices on cargo identification 6
LOCUEL204B Execute security work for electronic documents of the logistics industry 3
LOCUEL205B Implement e-platform operation for the logistics industry 6
LOCUEL207B Submit cargo manifests electronically 6
Level 3
LOAFEL301B Apply air freight service web platform 6
LOCUEL302B Conduct Electronic Data Interchange (EDI) in the industry and with customers 6
LOCUEL303B Design computerised freight reports 6
LOCUEL304B Implement e-commerce procedures for the logistics industry 6
Level 4
LOCUEL401B Design e-commerce procedures for the logistics industry 6
LOCUEL402B Design electronic document security system and procedures for the logistics industry 6
LOCUEL403B Formulate logistics information system upgrading demand 6
LOCUEL404B Design e-logistics website for the logistics industry 6
Level 5
LOAFEL501B Establish air freight-based fourth-party logistics (4PL) network (Industrial development and demand) 6
LOAFEL502B Establish air freight-based fourth-party logistics (4PL) network (Information technology) 6
LOAFEL503B Establish air freight-based fourth-party logistics (4PL) network (Integrated the need of the industry and technology development) 6
LOAFEL504B Evaluate the feasibility of the information flow of the air freight process 6
LOAFEL505B Formulate informative control plan for air freight process 6
LOCUEL501B Formulate strategies for the application of electronic cargo identification technologies 9
LOCUEL504B Formulate the electronic data flow for relevant parties of the logistics industry 6
Level 6
LOAFEL601B Formulate air freight-based strategies for fourth-party logistics (4PL) 9
Level 7

9. Occupational Safety and Health

This functional area covers the formulation of codes of safety that comply with relevant occupational safety and health guidelines and legislation by applying relevant management knowledge and skills to conduct risk assessment with regard to the workplaces of the logistics industry, the loading/unloading equipment and the cargoes being handled. The areas of work include handling of dangerous goods, workplace safety management, risk management for safe operation of loading/unloading equipment and all kinds of instruments, promotion of occupational safety and health legislation, etc. Practitioners should ensure that all employees of the logistics industry receive clear messages of occupational safety and health, so as to protect the personal safety and occupational health of the employees.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
LOCUSH106B Handle bulk cargoes manually 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
LOCUSH201B Implement safety procedures for manual handling operation 3
LOCUSH202B Implement preventive measures on occupational safety and health of the logistics industry 3
LOCUSH203B Implement safety operation in confined spaces 3
LOCUSH204B Apply safety procedures for fork-lift truck operation 6
LOCUSH205B Implement code of practice for loading of vehicles 6
LOCUSH206B Implement code of safety for stacking cargoes 3
LOCUSH207B Implement code of safety for cargo loading/unloading with vehicles 6
LOCUSH208B Implement vehicle transport and traffic safety in cargo yard 6
Level 3
LOCUSH302B Handle general industrial accidents 6
LOCUSH303B Implement management system for occupational safety and health in the logistics industry 6
LOCUSH304B Implement transport safety for DG (dangerous goods) 6
LOCUSH305B Implement storage management safety measures for DG (Dangerous Goods) 6
LOCUSH306B Act on requirements for the maintenance of logistics device and equipment 6
Level 4
LOCUSH402B Conduct occupational safety and health supervision for the logistics industry 6
LOCUSH403B Implement safety management in the workplace 6
LOCUSH404B Assess and implement logistics occupational safety and health management system 6
LOCUSH405B Enhance logistics occupational safety and health management system 6
Level 5
LOCUSH501B Formulate management system for occupational safety and health in the logistics industry 9
LOCUSH502B Assess staff's safety risks 9
LOCUSH503B Formulate improvement solution for occupational safety and health 9
LOCUSH504B Formulate safety code for logistics employees of various levels 6
Level 6
Level 7

10. Quality Management

This functional area covers the formulation and implementation of quality management schemes by employing the knowledge and skills of quality management. Practitioners should effectively monitor the implementation of these schemes with a view to achieving the results of low cost and high quality. They should also be capable of analysing, handling, and evaluating customers' feedback, as well as promoting and implementing quality management and staff training. Moreover, they should ensure that the quality of services meets the requirements of customers and relevant standards.

QF Level
  Code Name Credit
Level 1
LOAFCN101B Use air freight terms, codes and abbreviations 3
LOAFCN102B Know the label, marking, types and basic packaging requirements for air cargo 3
LOAFCN103B Use courier and express terms, codes and abbreviations 3
LOAFCN104B Application of the label, marking, types and basic packaging requirements for courier and express cargo 3
Level 2
LOAFCN203B Apply courier and express cargo concepts and knowledge 3
LOAFCN204B Conduct calculation of courier and express charges based on the related dimension, currencies and time zones 3
LOCUCN201B Apply multimodal transport concepts and knowledge 3
LOCUCN202B Apply basic statistics to logistics operation 6
LOCUCN203B Conduct calculation of logistics related weights and measures, currencies and time zones 3
Level 3
LOCUQM301B Handle issues on quality of transport and logistics services 6
LOCUQM303B Implement environmental management procedures 6
LOCUQM305B Test and calibrate measuring equipment 6
Level 4
LOCUCN401B Assess environmental impacts of working procedures 6
LOCUQM401B Conduct quality management audit 6
LOCUQM402B Promote quality management culture to frontline staff 6
LOCUQM403B Compile quality assurance procedures 6
LOCUQM405B Handle the quality improvement suggestion of frontline staff 3
LOCUQM408B Enhance staff's awareness of environmental protection 6
LOCUQM409B Implement quality management training program 6
Level 5
LOCUQM502B Formulate quality management system 9
LOCUQM503B Formulate environmental management system 9
LOCUQM504B Formulate quality management policy 9
LOCUQM505B Formulate policy of corporate social responsibilities 6
LOCUQM506B Formulate contingency procedures for environmental accidents 9
LOCUQM508B Formulate measures to enhance staff's quality management culture and standard 6
LOCUQM509B Formulate environmental management policy 6
LOCUQM510B Formulate standard for quality management system 9
LOCUQM511B Formulate company's performance pledge 6
Level 6
Level 7
Note:
  1. The SCSs have been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) to ensure consistency of QF level across industries.
  2. The contents of all SCSs will be updated regularly.
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