Jump to the beginning of content

SCS for the Travel Industry - Distribution of UoCs at different levels

The Specification of Competency Standards (SCS) for the Travel industry comprises the key competency standards required for the present operations and future development of the industry. It consists of 174 Units of Competency (UoCs) of various QF levels, which are categorised in 8 functional areas´╝Ü

Full version(Chinese version only)

Functional Area QF level Total
1 2 3 4 5 6 7
1 4 71 45 40 13 0 174
Tourism product development 1 5 8 2 16
Travel consultation and sales 14 8 1 23
Tour operations 2 28 1 31
Customer service 1 6 6 2 1 16
Risk and crisis management 8 10 4 1 23
PR, marketing and internal communications 5 4 4 3 16
Information technology application and support 6 6 13 1 23
Operations management and administrative support 1 4 6 8 4 23