The Specification of Competency Standards (SCS) for the Travel industry comprises the key competency standards required for the present operations and future development of the industry. It consists of 174 Units of Competency (UoCs) of various QF levels, which are categorised in 8 functional areas：
Full version(Chinese version only)
| Functional Area | QF level | Total | ||||||
|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | ||
| 1 | 4 | 71 | 45 | 40 | 13 | 0 | 174 | |
| Tourism product development | 1 | 5 | 8 | 2 | 16 | |||
| Travel consultation and sales | 14 | 8 | 1 | 23 | ||||
| Tourism operations | 2 | 28 | 1 | 31 | ||||
| Customer service | 1 | 6 | 6 | 2 | 1 | 16 | ||
| Risk and crisis management | 8 | 10 | 4 | 1 | 23 | |||
| PR, marketing and internal communications | 5 | 4 | 4 | 3 | 16 | |||
| Information technology application and support | 6 | 6 | 13 | 1 | 23 | |||
| Operating management and administrative support | 1 | 4 | 6 | 8 | 4 | 23 | ||