The Specification of Competency Standards (SCS) for the Retail Industry mainly comprises the competency standards required for the present operations and the future developments of the industry. It consists of 269 Units of Competency (UoCs) which are distributed into 8 major functional areas at various levels.
|Functional Area||QF Level||Total|
|Merchandising and Supply Chain Management (MS)||3||4||12||7||10||7||0||43|
|Human Resource Management and Development (HR)||2||3||10||5||2||1||0||23|
|Strategic Management (SM)||0||0||1||3||8||5||1||18|
|Sales and Marketing (SA)||2||4||7||8||9||3||0||33|
|Customer Services (CS)||3||2||4||3||3||2||0||17|
|Information Technology (IT)||0||5||8||7||11||4||0||35|
|Store Operations (SO)||2||13||10||13||8||2||0||48|
|Specific Product Knowledge (SP)||4||17||21||6||4||0||0||52|
The Specification of Competency Standards (SCS) for E-business branch of for the Retail Industry mainly comprises the competency standards required for the present operations and the future developments of the industry. It consists of 283 Units of Competency (UoCs) which are distributed into 4 major functional areas at various levels.
|Functional Area||QF Level||Total|
|Planning and Operation||3||9||23||16||22||13||1||87|
|System Development and Maintenance||0||2||6||24||15||5||0||52|
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