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Distribution of UoCs at different levels

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Retail

The Specification of Competency Standards (SCS) for the Retail Industry mainly comprises the competency standards required for the present operations and the future developments of the industry. It consists of 269 Units of Competency (UoCs) which are distributed into 8 major functional areas at various levels.

Full Version

Functional Area QF Level Total
1234567
  16 48 73 52 55 24 1 269
Merchandising and Supply Chain Management (MS) 3 4 12 7 10 7 0 43
Human Resource Management and Development (HR) 2 3 10 5 2 1 0 23
Strategic Management (SM) 0 0 1 3 8 5 1 18
Sales and Marketing (SA) 2 4 7 8 9 3 0 33
Customer Services (CS) 3 2 4 3 3 2 0 17
Information Technology (IT) 0 5 8 7 11 4 0 35
Store Operations (SO) 2 13 10 13 8 2 0 48
Specific Product Knowledge (SP) 4 17 21 6 4 0 0 52
Retail - E-business (Chinese version only)

The Specification of Competency Standards (SCS) for E-business branch of for the Retail Industry mainly comprises the competency standards required for the present operations and the future developments of the industry. It consists of 283 Units of Competency (UoCs) which are distributed into 4 major functional areas at various levels.

Full Version

Functional Area QF Level Total
1 2 3 4 5 6 7
  6 17 58 68 86 45 3 283
Planning and Operation 3 9 23 16 22 13 1 87
Internet Marketing 0 1 10 9 23 7 1 51
System Development and Maintenance 0 2 6 24 15 5 0 52
Corporate Management 3 5 19 19 26 20 1 93