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Major Functional Areas of the Automotive Industry

As proposed by the Automotive ITAC, the Specification of Competency Standards (SCS) of the Automotive Industry ¡V Operation, Sales, Services and Parts Management Sector may consist of the following core functional areas:

Functional Areas

A. Operation Management

    1. Operation Strategy
    2. Financial managment
    3. Human Resources Management
    4. Operation Facility Management
    5. Quality Management

B. Sales and Marketing

    1. Vehicle Sales
    2. Vehicle Marketing
    3. Customer Service

C. Parts Management

    1. Parts and Accessories Sales
    2. Inventory Control and Management
    3. Purchasing Management
    4. Warehouse Management

D. Vehicle Servicing

    1. Vehicle Servicing and Testing
    2. Service Sales and Support
    3. Vehicle Damage Surveying
    4. Commercial Vehicle Body Design and Building
Note:
  1. The SCS has been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) for consistency of QF level across industries.
  2. The draft SCS has to be submitted to the ITAC for consideration of final approval.

Copyright:
All the Specification of Competency Standards ("SCSs") for industries and other related materials contained in this website are protected by copyright, which is owned by the Government of the Hong Kong Special Administrative Region.
Permission is granted for users to download the SCSs to store them in local computers, provided that this is solely for personal or non-commercial internal use, and provided further that this copyright notice is downloaded at the same time.
Save the above permitted use, any other use (including without limitation any reproduction, adaptation, distribution, dissemination or making available to the public) of the SCSs is strictly prohibited.

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